Shipping Policy

Shipping Policy

At zolsale, we are committed to delivering your order efficiently and safely, wherever you are in the world.

1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your payment confirmation.
Once your order has been processed, you will receive a shipping confirmation email with tracking details (if applicable).

Note: During high-volume seasons (e.g., holidays, sales), processing times may be slightly extended. We appreciate your patience.

2. Shipping Time

Estimated delivery time is 5–12 business days depending on your destination country and selected shipping method.
Please note that delivery times are estimates and may vary due to customs processing times, weather conditions, or other unforeseen delays.

3. International Shipping

We offer worldwide shipping to most countries.
Shipping costs and available carriers will be shown at checkout based on your shipping address.

Customs & Duties: International orders may be subject to import duties and taxes, which are levied once a shipment reaches your country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.

4. Tracking Your Order

Once your order has shipped, you will receive an email notification with tracking information.
You can also log into your account on our website to view your order and shipping status.

5. Lost or Delayed Shipments

If your package is delayed or you haven’t received it within the estimated timeframe, please contact us at [email protected].
We’ll do our best to assist you in locating the shipment or filing a claim with the carrier if necessary.

6. Shipping Address Disclaimer

Please ensure that your shipping address is correct and complete at checkout.
We are not responsible for lost packages due to incorrect or incomplete address information provided by the customer.